Know Your Ecommerce Profit Before Offering a Discount
A higher order count does not automatically mean a healthier business. Before applying a discount, it helps to understand how much each order contributes after the costs directly connected to making and delivering that sale. The exact fees differ by marketplace, product category, shipping setup and seller agreement, so use your own current reports rather than a generic fee estimate.
Start with a simple per-order calculation
Estimated contribution per order = selling price − product cost − marketplace and collection fees − shipping and packaging − advertising cost − expected return or damage allowance.
This is a working contribution estimate, not a complete measure of accounting profit. Fixed overheads, taxes and other business-specific costs may still need to be accounted for separately.
Use your actual settlement and cost data
Keep product purchase or manufacturing cost, package cost and shipping expenses in one place. Reconcile marketplace settlement reports to understand deductions and adjustments. Where a fee varies by category, weight, price band or service, use the applicable current rate for that product instead of copying one rate across the full catalog.
Include advertising and returns
If you run ads, estimate the advertising cost associated with an order using your own campaign and order data. Returns, cancellations, replacements and damaged goods can also reduce what a sale contributes. Review historical patterns by product where enough reliable data is available, and keep assumptions visible so they can be changed.
Test the discount before publishing it
Calculate the contribution at today’s price, then repeat the calculation at the discounted price. Compare the difference and decide whether the discount has a clear purpose—such as clearing planned stock, testing demand or supporting a campaign. Do not assume that a lower price will automatically lead to enough extra orders to offset the reduced contribution.
Illustrative example
Suppose a product sells for ₹999. For illustration only, imagine product cost is ₹300, marketplace and collection fees are ₹150, shipping and packaging are ₹70, and the allowance for ads and returns is ₹50. The estimated contribution would be ₹429 before fixed overheads and other excluded costs. Your actual numbers may be significantly different.
Keep the calculation easy to update
Revisit the calculation when supplier cost, shipping tier, marketplace fees, ad spend or return rates change. Separate confirmed costs from estimates and note the date of the figures used.
If you are unsure how a tax, fee or settlement adjustment should be treated, check the relevant marketplace documentation and consult your accounting professional for advice tailored to your business.